Relationship Manager (Thai Speaker) job at Avomind

Avomind is hiring: Relationship Manager (Thai Speaker). <h3>About Our Client</h3><p>Our client is a global organization operating within the financial…

Company: Avomind · Work mode: on site

<h3>About Our Client</h3><p>Our client is a global organization operating within the financial services and trading industry, providing individuals with access to a wide range of financial markets, including equities, commodities, and foreign exchange.</p><p>With over two decades of experience, the company has built a strong international presence, serving a diverse customer base across multiple regions. The organization focuses on delivering innovative products, user-friendly platforms, and data-driven insights to support clients in making informed financial decisions.</p><p>The company offers a dynamic, multicultural environment where employees are encouraged to develop their skills, contribute to meaningful business outcomes, and grow their careers alongside talented professionals from around the world.</p><h3>Job Description</h3><p><strong>Reporting to the Team Lead / Senior Relationship Manager</strong></p><p>As a Relationship Manager, you will focus on onboarding new clients and supporting the growth of these accounts through a value-based relationship approach. You will work in a team comprising culturally diverse professionals with different skill sets who support each other in delivering impactful results.</p><h3>Key Responsibilities</h3><ul><li>Meet and exceed personal and team KPI targets.</li><li>Activate, retain, and grow your customer portfolio through personalized voice and social media engagement.</li><li>Develop professional and trusted relationships with your portfolio of clients, ensuring they receive a high level of service and support.</li><li>Research and identify opportunities to develop new prospects and assess customer potential.</li><li>Prepare and execute effective sales activities using available tools, reports, action items, and business insights.</li><li>Understand customer needs and recommend appropriate solutions.</li><li>Collaborate with relevant departments to resolve issues and complaints in a timely manner.</li><li>Provide feedback to relevant teams regarding customer needs, expectations, and challenges.</li><li>Continuously develop knowledge of financial markets and the company's products and services.</li><li>Maintain accurate daily, weekly, and monthly reports as required by management.</li><li>Adhere to all compliance, regulatory, and security requirements.</li><li>Stay informed about global economic indicators, central bank decisions, and geopolitical developments that may impact financial markets.</li><li>Translate complex financial and economic information into clear, client-friendly insights.</li><li>Undertake any additional duties and responsibilities as required.</li></ul><h3>Qualifications</h3><h3>Skills & Qualifications</h3><ul><li>Native Thai speaker with fluency in English; additional languages will be considered an advantage.</li><li>Strong understanding of forex trading, currency pairs, and the factors influencing market movements.</li><li>Ability to analyze financial markets, economic indicators, and macroeconomic trends.</li><li>Excellent client relationship management, interpersonal, and communication skills.</li><li>Familiarity with financial regulations and licensing requirements relevant to the industry.</li><li>Experience working in a sales role within a CFD broker or financial trading environment.</li><li>Experience managing a sales team within a CFD broker environment is considered an advantage.</li><li>Bachelor's degree or equivalent qualification in Business, Finance, Economics, or a related field.</li><li>Excellent verbal and written communication skills, with the ability to manage multiple priorities and engage effectively with stakeholders.</li><li>Strong interpersonal, analytical, and problem-solving skills.</li><li>Self-motivated and able to work independently in a fast-paced, target-driven environment.</li><li>Proactive mindset with a commitment to continuous improvement.</li><li>Positive attitude and strong team-player mentality.</li></ul><h3>Benefits</h3><ul><li>Hybrid working arrangements (subject to business requirements and manager approval).</li><li>Discretionary performance-related bonus.</li><li>Flexible benefits package.</li><li>Wellbeing initiatives, including access to learning and self-development resources.</li><li>Medical insurance coverage for employees and eligible dependents.</li></ul><h3>Additional Information</h3><p>Our client is committed to fostering an inclusive workplace and welcomes applications from qualified candidates from diverse backgrounds.</p>