Building Services Officer job at Motability Foundation

Motability Foundation is hiring: Building Services Officer. Salary: £26,000 to £30,000 per annum Advert closing date: Thursday 19th November 2026 Hours…

Company: Motability Foundation · Work mode: on site · Contract: Full-time

Salary: £26,000 to £30,000 per annum

Advert closing date: Thursday 19th November 2026
Hours: Full time, alternating shifts (7am - 4pm / 10am - 6.30pm), opportunity for some overtime during evenings and weekends.
Reports to:
Location: Harlow, Essex. Easily commutable from London Liverpool Street or Tottenham Hale Station. We offer a free minibus service to/from Harlow Town Train Station as well as free parking and EV charging on site.

About the role:
Join our Estates and Facilities team and play a key role in creating a safe, efficient, and welcoming workplace across Motability's Warwick House and Stadium Way offices. You'll provide front-line facilities support, delivering outstanding customer service to colleagues, visitors, and contractors while helping to ensure the smooth day-to-day running of our building.
From coordinating maintenance activities and supporting health and safety requirements to managing workplace services, meeting room setups, office moves, and supplier relationships, you'll be at the heart of our workplace operations. This is an excellent opportunity for a proactive and customer-focused individual who enjoys problem solving, building relationships, and contributing to a positive workplace experience for everyone.

What you will be doing:
Helpdesk and Building Management
• Manage and respond to Helpdesk tasks.
• Operate the BMS to adjust HVAC settings, identify faults and take corrective action.
• Act as main contact for plant room issues; complete and record monthly utility readings.
Vehicles and Driving
• Safely drive the company minibus as required.
• Support Communications with vehicle handovers and events.
• Coordinate MOTs, servicing, road tax and tail lift maintenance for company vehicles.
• Maintain pool vehicles, recording mileage, logbooks, and preparing user guides.
• Prepare leased vehicles for return; manage delivery/collection of hire and pool cars and record condition.
• Assess, recommend and procure new fleet vehicles as required, considering operational needs and environmental impact.
Maintenance and Health and Safety Duties
• Carry out light maintenance and ensure clear access/egress routes.
• Support environmental and sustainability initiatives.
• Manage retrieval, storage and distribution of items.
• Maintain all H&S logbooks and documentation and provide PUWER compliance data.
• Deliver H&S walkarounds for new starters
• Move/assemble meeting room furniture.
• Conduct PAT testing, inspections, risk assessment support, and fixed asset updates.
• Perform weekly fire alarms tests and maintain records.
• Complete electrical, life safety, fire equipment and water monitoring checks.
• Conduct employee workplace adjustments, managing the process through all stages.
• Assist and act as deputy to the Lead Fire Marshal during drills/evacuations.
• Complete daily building walk rounds and log actions.
• Manage COSHH registers
• Supervise contractors on site to ensure compliance.
• Carry out homeworking assessments and blended working checks.
• Inspect Warwick House roof as per PPM and undertake safe working-at-height tasks.
• Complete assigned legislative compliance actions.
Project Management and Technical Support
• As required, understand project requirements, prepare project plans and be responsible for the delivery of projects to time, cost and quality, in line with approved methodology.
• Report on project performance weekly to Estates and Facilities Manager.
• As requested, design, and implement advanced systems to brief provided including asset tracking and other monitoring systems.
Administration
• Manage the departments finance system ensuring that new supplier records are created and that, purchase orders, invoices and credit notes are processed accurately.
• Act as departmental liaison with Finance for queries and reconciliations.
Security and Disaster Recovery Duties
• Play a vital role in the recovery of the business in case of service failure or systems loss.
• Programme staff access cards; manage starter/leaver processes.
• Use CCTV in line with policy.
• Act as daily building opener and participate in an out-of-hours keyholder call out rota (typically one week in four).
• Investigate security concerns and support business recovery during service failures.

Your experience:
Must haves:
• Educated to GCSE Level or equivalent including English and Maths.
• Full Clean Driving Licence.
• Light maintenance experience.
• Good knowledge of vehicles
• Good MS Office suite skills -Word, Excel, Outlook.
• Good knowledge of building management services.
Nice to haves:
• IOSH Working Safely trained.
• PAT certificated.
• PASMA trained.
• DSE assessor
• Advanced driving course.
• Passenger Carrying Vehicle (PCV) licence holder.
• Experience of CAFM or other FM based Helpdesk systems.
• Experience of working in a FM office environment.
• Customer Service experience.
If you’re interested in applying and excited about working with us but are unsure if you have the right skills and experience, we'd still encourage you to apply.

Who are we?
We are building a future where all disabled people have the transport options to make the journeys they choose.
We fund, support, research and innovate so that all disabled people can make the journeys they choose. We oversee the Motability Scheme and provide grants to help people use it, providing access to transport to hundreds of thousands of people a year. We award grants to charities and organisations who provide different types of transport, or work towards making transport accessible. We also carry out ongoing research, in partnership with disabled people and key stakeholders in the industry, to inspire innovations that continue to champion accessible transport for all.
Why choose us?
We want working for the Motability Foundation to be the best career move you’ve ever made. When you join the Motability Foundation you will join a group of people who are supportive, innovative and motivated to improve the lives of our beneficiaries.
We value everyone’s unique qualities and celebrate having a diverse, equitable and inclusive culture where everyone feels safe to be their authentic selves. This is embedded into our values, Collaborative, Respectful and Evolving.
We bring our people together through our People Forum, Equity, Diversity and Inclusion Forum, Social Squad and our Wellbeing Champions and our employee Spotlight Awards help us recognise the excellence and dedication of our staff.
We are proud to be recognised as Disability Confident Leader, have attained Platinum Level Award for Investors in People and are members of the Business Disability Forum.
A career with Motability Foundation can offer you so much more than earning potential, we pride ourselves in offering some fantastic benefits. Some of these include:
• 26 days annual leave, plus the option to buy/ sell up to five days.
• One wellbeing day for extra flexibility.
• Pension scheme - Up to 20%, including a 10% non-contributory contribution and matched contributions up to 5%.
• Life Assurance of four times your salary.
• Private healthcare through BUPA for you and your family, along with a Medicash Health Plan.
• Employee assistance programme: GP appointments, eye tests, flu vaccinations, sick pay and free gym and yoga sessions.
• Enhanced Parental Leave, including Adoption Pay.
• Free parking, EV charge points and a minibus service to/from the town centre and train station.
• Fresh fruit, breakfast snacks, and a Dress for Your Day dress code.
• Learning and development opportunities to help you grow.

Our vision is to create a charity where everyone feels like they belong, benefits from and participates in, the work we do. We actively encourage applications from people of all backgrounds and cultures, and we aim to be an employer of choice for candidates with disabilities.
As a Disability Confident Leader, we have committed to ensuring that disabled people and those with long term health conditions have the opportunities to fulfil their potential. We want to ensure everyone has the opportunity to perform their best when interviewing and when working with us, so if you require any reasonable adjustments that would make you more comfortable, please let us know so that we can do our best to support you.
To help us create an inclusive workplace we are committed to offering to interview every disabled applicant who meets the minimum criteria for the job. Some of our roles attract a high volume of applications and in some circumstances, we may need to limit the number of interviews offered to disabled and non-disabled candidates.
While we are unable to provide visa sponsorship for this role, we welcome applications from candidates who already hold a valid right to work in the UK. Candidates with an existing visa may be considered, subject to the type and conditions of their visa.