Business Development Manager job at Zippd

Zippd is hiring: Business Development Manager. We are seeking a high-energy, commercially driven Business Development Manager to win…

Company: Zippd · Work mode: hybrid, partly remote · Contract: Full-time

We are seeking a high-energy, commercially driven Business Development Manager to win new business and drive revenue growth across SME and mid-market customers.This is a predominantly outbound, hunter role. You will own the full sales cycle – from initial prospecting through to close and early account establishment – on a tech-enabled logistics platform where customers book jobs directly via portal or API. Your primary mandate: <ul><li>Win new platform customers across SME and mid-market segments</li><li>Build and manage a healthy forward pipeline with accurate forecasting</li><li>Convert new accounts to contracted or committed recurring revenue</li><li>Drive platform adoption and automated self-serve booking behaviour</li></ul> Key responsibilities 1) New business development<ul><li>Proactively identify and target ideal customer profiles across SME and mid-market segments</li><li>Build and manage a consistent outbound pipeline through cold outreach, referrals, networking and lead follow-up</li><li>Conduct structured discovery calls to understand customer volume, service needs, booking frequency and margin potential</li><li>Demonstrate platform capability and present a compelling onboarding process</li><li>Own the full sales cycle from first contact through to close</li><li>Close new accounts and convert to contracted or committed revenue where appropriate</li><li>Maintain CRM hygiene with accurate pipeline staging and forecasting at all times</li><li>Reactivate lapsed accounts – diagnose why they stopped and reposition the offer based on current needs</li></ul>2) Platform adoption<ul><li>Encourage customers to self-book and reduce reliance on manual intervention</li><li>Increase portal usage and API integration where appropriate</li><li>Work closely with operations to resolve root causes of friction and booking issues</li></ul>3) Reporting and performance<ul><li>Report weekly on: new revenue secured, pipeline value, automation %, and churn risk</li><li>Own your revenue target and margin contribution – know your numbers</li><li>Use CRM (HubSpot) as the primary tool for planning and tracking activity</li></ul> What Good looks like (Within 6 months):<ul><li>20-30 new active trading accounts won and onboarded (1m annualised revenue growth)</li><li>2-4 contracted Tier 1 accounts secured</li><li>Reactivation wins from dormant account database</li><li>A full, clean CRM pipeline with predictable weekly forecast</li><li>Consistent self-serve and automated booking behaviour across new accounts</li><li>A reputation internally and with customers for being responsive, commercial and delivery-focused</li></ul> Candidates must demonstrate:<ul><li>5+ years in B2B sales or business development (logistics, marketplace or platform preferred)</li><li>A proven track record of winning new business and hitting revenue targets</li><li>Experience selling operational or technology-enabled services</li><li>Confidence managing the full sales cycle independently</li><li>Experience working with CRM systems (HubSpot, Salesforce or similar)</li><li>Commercial understanding of margin, pricing and contribution</li><li>Confidence handling objections and pushing deals forward without passive follow-up</li></ul> Desirable:<ul><li>Experience in same-day, courier, freight or transport sectors</li><li>Experience selling self-serve or automated platforms</li><li>Exposure to API or systems integration conversations </li></ul>This Role Is Probably NOT For You If...<ul><li>You prefer slow-paced or heavily layered corporate environments</li><li>You enjoy strategy more than execution</li><li>You are uncomfortable with accountability and pace</li></ul> Base pay £40,000 – £45,000OTE ~£55,000 – £90,000 (uncapped commission – revenue & margin KPIs)We use third-party providers, including AI tools, to assist with processing and assessing applications.