Facilities Manager job at ABM UK

ABM UK is hiring: Facilities Manager. Purpose: To lead the safe, compliant and cost-effective delivery of hard FM and utilities…

Company: ABM UK · Work mode: on site · Contract: Full-time

Purpose: To lead the safe, compliant and cost-effective delivery of hard FM and utilities services across assigned Belfast sites, with accountability for operational performance, visual site presentation, cross-service quality assurance and effective team, client and commercial management. Job Title: Facilities Manager Location: Belfast Reporting to: Contracts ManagerShift Pattern: Monday to FridayContractual Hours: 39 Hours Probationary Period: 3 months ABM is one of the world’s largest providers of integrated facility services. A driving force for a cleaner, healthier, and more sustainable world, ABM provides essential services across a wide range of industries – from commercial office buildings to airports, hospitals, data centres, manufacturing plants and distribution centres, and more. ABM’s Purpose: To take care of people, spaces and places that are important to you. ABM’s Vision: To be the clear choice in the industries we serve through engaged people. ABM’s Mission: To make a difference, every person, every day. It is a role requirement that the job holder must fully comply with, promote and live ABM’s values: <ul><li> Respect</li><li> Integrity</li><li> Collaboration</li><li> Innovation</li><li> Excellence</li><li> Trust</li></ul> Key Responsibilities Service Provision <ul><li>Lead reliable hard FM and utilities delivery, covering PPM, reactive response, statutory maintenance, critical assets and safe plant operation across assigned sites.</li><li>Direct engineering teams and contractors, coordinate shutdowns and remedials, and improve asset reliability, CAFM accuracy and service performance without disrupting production.</li><li>Maintain effective safety and compliance controls covering PTW, RAMS, isolations, competent appointments, audits, risk registers and corrective actions.</li><li>Lead site incident response and escalation, support business continuity and ensure specialist advice and authorisations are used when required.</li><li>Lead and develop site employees, setting clear standards for performance, conduct, attendance, competence and quality.</li><li>Manage staffing, training and cover; agree grounds-work priorities with Soft Services Managers, who retain line management of grounds operatives.</li><li>Act as the principal ABM operational contact for assigned sites, leading reviews and providing concise reports on performance, risks and priorities.</li><li>Resolve client concerns, support contract-wide governance and provide delegated management cover within agreed authority and escalation limits.</li><li>Manage delegated budgets, forecasts, purchasing and financial controls; provide accurate cost, risk and performance information.</li><li>Challenge supplier performance, quotations and variations, identify value-for-money opportunities and support formal change control.</li><li>Own the visual appearance and presentation of assigned sites through regular site audits; record issues, assign hard-services defects and refer soft-services concerns to the relevant Soft Services Manager for action.</li><li>Maintain an in-depth understanding of the contracted soft-services scope; undertake independent second-level quality audits alongside Soft Services Managers, track corrective actions and escalate persistent shortfalls.</li></ul> Measure <ul><li> PPM, statutory and KPI/SLA performance</li><li> Asset reliability and service improvement</li><li> Compliance and audit performance</li><li> Risk, incident and action close-out</li><li> Team performance and development</li><li>Staffing and service continuity</li><li> Client feedback and reporting</li><li> Resolution and escalation quality</li><li> Budget and forecast control</li><li> Supplier value and PO compliance</li><li> Site appearance and audit standards</li><li> Soft-services quality and action close-out</li></ul> 
<ul><li> HNC/HND, degree or equivalent in engineering, building services or FM; alternatively a recognised trade qualification with substantial senior FM leadership experience.</li><li> At least five years in technical FM, engineering or utilities operations, with demonstrable people leadership in an industrial, critical or regulated environment.</li><li>Sound understanding of PPM, reactive maintenance, statutory compliance, PTW, safe systems of work and CAFM.</li><li>Proven ability to manage site teams, subcontractors, client relationships and operational reporting.</li><li>Experience in budgets, purchasing, quotation review, financial control and use of Microsoft 365 applications.</li><li>Strong communication and decision-making skills; full driving licence and ability to work across sites and support out-of-hours escalation as required.</li></ul> Desired Experience / Qualifications<ul><li> NEBOSH, IOSH or equivalent demonstrable health and safety competence.</li></ul><ul><li>Membership of, or professional development through, IWFM, IET, CMI or another relevant professional body.</li><li> Experience in contract finance, lifecycle planning, projects, service transitions, business continuity or major incidents.</li></ul>Leadership Profile <ul><li> Visible, accountable leader who takes ownership and makes proportionate decisions.</li></ul><ul><li> Develops capable teams and maintains a strong customer, safety and service focus.</li><li> Challenges existing arrangements constructively and delivers practical improvement.</li></ul>