Senior Back Office Officer – The Vault

The Vault cerca: Senior Back Office Officer. The Vault is actively seeking new talent, acknowledging that our people are the cornerstone of our strength…

Azienda: The Vault · Modalità: in sede · Contratto: Full-time

The Vault is actively seeking new talent, acknowledging that our people are the cornerstone of our strength and the assurance of our future success. We are currently looking for a Senior Back Office Officer to join our team.
In this role, you will be a key hands-on contributor to our back-office operations, ensuring accurate and timely processing while supporting the continuous improvement of processes that serve both regulatory compliance and business growth. You will work closely with the Head of Back Office and act as a go-to person for the day-to-day operational team.
You will help us with:
• Executing and monitoring back-office processes for the Digital Assets business
• Processing client orders and conducting settlements in cryptocurrency and fiat money
• Managing and keeping customer profiles accurate and up to date
• Contributing to automation projects and the enhancement of internal back-office systems
• Maintaining records for client and proprietary post-trade processing and digital asset payments
• Performing daily and monthly reconciliations, investigating discrepancies, and ensuring accuracy and timely reporting to management
• Acting as a point of contact for external parties to resolve operational issues and ensure smooth workflows
• Keeping internal systems and records aligned with regulatory standards and business needs
• Preparing and delivering client reports with a strong emphasis on accuracy and transparency
• Preparing and submitting the reports required by regulators under CASP and MiCAR frameworks, in line with agreed deadlines
• Communicating with clients and colleagues regarding orders and operational matters, providing reliable support and clarity
• Supporting the Head of Back Office in documenting procedures, controls, and process improvements
• Guiding and sharing knowledge with junior team members, including onboarding and day-to-day support
• Tackling ad-hoc tasks and operational challenges with accountability and initiative

• University degree in Finance or a related field
• Proven experience (e.g. 3+ years) within back-office operations, ideally within the digital assets or broader financial industry
• Knowledge of regulatory frameworks, practices, and principles within the financial industry
• Experience in preparing and submitting regulatory reports to CySEC or similar authorities
• Strong analytical skills and attention to detail, with the ability to resolve discrepancies independently
• High computer literacy and confidence in working with various systems
• A proactive mindset with the ability to balance execution and process improvement
• Good command of English
You will have an advantage if you have:
• Knowledge of Cyprus local regime, MiCAR and other CASP regulation frameworks
• CySEC certificate
• Experience working with record keeping in regulated business
• Experience mentoring or training colleagues

• Competitive salary
• Annual performance bonus
• Visa support
• Access to our Limassol offices, including daily drinks and snacks, as well as parking facilities
• Working hours are from 9:00 to 18:00, with a shorter day on Fridays until 16:30
• 24 working days of paid annual leave, in addition to statutory public and bank holidays in Cyprus
• 14 working days of paid sick leave per calendar year
• Work permit sponsorship and full support with all related arrangements
• The opportunity to participate in corporate sports activities and events, and receive corporate gifts