Head of Back Office – The Vault

The Vault cerca: Head of Back Office. The Vault is actively seeking new talent, acknowledging that our people are the cornerstone of our strength and the…

Azienda: The Vault · Modalità: in sede · Contratto: Full-time

The Vault is actively seeking new talent, acknowledging that our people are the cornerstone of our strength and the assurance of our future success. We are currently looking for a Head of Back Office to join our team.
In this role, you will take full ownership of back-office operations, combining hands-on execution with the responsibility of designing, improving, and maintaining processes that support both regulatory compliance and business growth.
You will help us with:
• Set up, manage, and continuously improve back-office processes for the Digital Assets business
• Execute client orders, conduct settlements in cryptocurrency and fiat money
• Manage and keep up to date customer profiles
• Take ownership of projects focused on automation and the enhancement of internal back-office systems
• Maintain and supervise records for client and proprietary post-trade processing and digital asset payments
• Carry out and oversee daily and monthly reconciliations, ensuring accuracy and timely reporting to senior management
• Act as the main contact for external parties to resolve operational issues and ensure smooth workflows
• Keep internal systems and records aligned with regulatory standards and business needs
• Prepare and deliver client reports with a strong emphasis on accuracy and transparency
• Ensure timely preparation and submission of all reports required by regulators under CASP and MiCAR frameworks
• Communicate with clients and management regarding orders and operational matters, providing reliable support and clarity
• Tackle ad-hoc tasks and operational challenges with accountability and initiative

• University degree in Finance or a related field
• Proven experience within back-office operations, ideally within the digital assets or broader financial industry
• Knowledge of regulatory frameworks, practices, and principles within the financial industry
• Experience in preparing and submitting regulatory reports to CySEC or similar authorities
• Strong analytical skills and attention to detail, with the ability to resolve discrepancies independently
• Language proficiency in English
• High computer literacy and confidence in working with various systems
• A proactive mindset with the ability to balance execution and process development
• Good command of English

You will have an advantage if you have:
• Knowledge of Cyprus local regime, MiCAR and other CASP regulation frameworks
• CySEC certificate
• Experience at working with record keeping in regulated business

• Competitive salary;
• Annual performance bonus;
• Relocation to Cyprus and Visa support;
• Access to our Limassol offices, including daily drinks and snacks, as well as parking facilities;
• Working hours are from 9:00 to 18:00, with a shorter day on Fridays until 16:30;
• 24 working days of paid annual leave, in addition to statutory public and bank holidays in Cyprus;
• 14 working days of paid sick leave per calendar year;
• Work permit sponsorship and full support with all related arrangements;
• The opportunity to participate in corporate sports activities and events, and receive corporate gifts.